Comments on: A First Look at Some Metrics Numbers http://www.ashmaurya.com/2009/12/a-first-look-at-some-metrics-numbers/ Practice Trumps Theory Thu, 02 Feb 2012 08:55:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Troubleshooting Free Trialshttp://www.ashmaurya.com/2009/12/a-first-look-at-some-metrics-numbers/comment-page-1/#comment-839 Troubleshooting Free Trials Tue, 25 May 2010 19:41:43 +0000 http://www.ashmaurya.com/?p=378#comment-839 [...] written about some of my early woes even getting our product installed. Technical issues aside, we had to deal [...] [...] written about some of my early woes even getting our product installed. Technical issues aside, we had to deal [...]

]]> By: Troubleshooting the Trial Periodhttp://www.ashmaurya.com/2009/12/a-first-look-at-some-metrics-numbers/comment-page-1/#comment-838 Troubleshooting the Trial Period Tue, 25 May 2010 19:37:05 +0000 http://www.ashmaurya.com/?p=378#comment-838 [...] written about some of my early woes even getting our product installed. Technical issues aside, we had to deal [...] [...] written about some of my early woes even getting our product installed. Technical issues aside, we had to deal [...]

]]> By: 5 Necessary Tools For Measuring Your Website | Ryan Glasgowhttp://www.ashmaurya.com/2009/12/a-first-look-at-some-metrics-numbers/comment-page-1/#comment-833 5 Necessary Tools For Measuring Your Website | Ryan Glasgow Tue, 18 May 2010 01:19:57 +0000 http://www.ashmaurya.com/?p=378#comment-833 [...] 4. KISSMetrics: KISSmetrics is the new darling of the metrics industry, and after 2 product pivots, seem to have finally built a product users are excited about. Using the websites setup wizard is a breeze but provides little actionable data and you’ll find yourself wondering why the service has such raving fans. To actually generate useful and helpful data, you’ll need to get your hands dirty and setup a customized implementation with custom variables. If you’re looking for a more detailed write-up, Ash Muarya has written a more detailed description of KISSmetrics on his blog. [...] [...] 4. KISSMetrics: KISSmetrics is the new darling of the metrics industry, and after 2 product pivots, seem to have finally built a product users are excited about. Using the websites setup wizard is a breeze but provides little actionable data and you’ll find yourself wondering why the service has such raving fans. To actually generate useful and helpful data, you’ll need to get your hands dirty and setup a customized implementation with custom variables. If you’re looking for a more detailed write-up, Ash Muarya has written a more detailed description of KISSmetrics on his blog. [...]

]]> By: The Ultimate Entrepreneur & Small Business Toolbox | Sean M Everetthttp://www.ashmaurya.com/2009/12/a-first-look-at-some-metrics-numbers/comment-page-1/#comment-698 The Ultimate Entrepreneur & Small Business Toolbox | Sean M Everett Fri, 05 Mar 2010 22:16:12 +0000 http://www.ashmaurya.com/?p=378#comment-698 [...] A First Look at Some Metrics Numbers [...] [...] A First Look at Some Metrics Numbers [...]

]]> By: Customer Development Checklist for a Web Startuphttp://www.ashmaurya.com/2009/12/a-first-look-at-some-metrics-numbers/comment-page-1/#comment-682 Customer Development Checklist for a Web Startup Sat, 27 Feb 2010 15:34:19 +0000 http://www.ashmaurya.com/?p=378#comment-682 [...] early on especially for troubleshooting problems with your conversion funnel. For instance, I’ve used my activation metrics to uncover several technical issues with my signup flow, that were browser/OS specific, and [...] [...] early on especially for troubleshooting problems with your conversion funnel. For instance, I’ve used my activation metrics to uncover several technical issues with my signup flow, that were browser/OS specific, and [...]

]]> By: Customer Development Checklist for My Web Startup – Part 2 « YABOYA Mediahttp://www.ashmaurya.com/2009/12/a-first-look-at-some-metrics-numbers/comment-page-1/#comment-638 Customer Development Checklist for My Web Startup – Part 2 « YABOYA Media Tue, 23 Feb 2010 19:45:13 +0000 http://www.ashmaurya.com/?p=378#comment-638 [...] on especially for troubleshooting problems with your conversion funnel. For instance, I%u2019ve used my activation metrics to uncover several technical issues with my signup flow, that were browser/OS specific, and [...] [...] on especially for troubleshooting problems with your conversion funnel. For instance, I%u2019ve used my activation metrics to uncover several technical issues with my signup flow, that were browser/OS specific, and [...]

]]> By: Customer Development Checklist for My Web Startup – Part 2http://www.ashmaurya.com/2009/12/a-first-look-at-some-metrics-numbers/comment-page-1/#comment-631 Customer Development Checklist for My Web Startup – Part 2 Tue, 23 Feb 2010 16:32:47 +0000 http://www.ashmaurya.com/?p=378#comment-631 [...] on especially for troubleshooting problems with your conversion funnel. For instance, I’ve used my activation metrics to uncover several technical issues with my signup flow, that were browser/OS specific, and [...] [...] on especially for troubleshooting problems with your conversion funnel. For instance, I’ve used my activation metrics to uncover several technical issues with my signup flow, that were browser/OS specific, and [...]

]]> By: KISSmetrics vs. Google Analyticshttp://www.ashmaurya.com/2009/12/a-first-look-at-some-metrics-numbers/comment-page-1/#comment-552 KISSmetrics vs. Google Analytics Mon, 08 Feb 2010 19:14:33 +0000 http://www.ashmaurya.com/?p=378#comment-552 [...] had little to no discrepancy between our numbers and KISS Metrics. Which is sweet. Check out this killer post if you want a more detailed breakdown of what KISS can [...] [...] had little to no discrepancy between our numbers and KISS Metrics. Which is sweet. Check out this killer post if you want a more detailed breakdown of what KISS can [...]

]]> By: Dan Martellhttp://www.ashmaurya.com/2009/12/a-first-look-at-some-metrics-numbers/comment-page-1/#comment-547 Dan Martell Sat, 06 Feb 2010 05:48:44 +0000 http://www.ashmaurya.com/?p=378#comment-547 Ash, great post and glad to see such a detailed post on flow analysis and conversion metrics. That being said, this is my favorite paragraph: What I’ve found is that, in the end, users WILL encounter unanticipated problems, because you can only test so many desktop/browser configurations (until you can afford running all of them). The key is to be able to identify users that run into problems as quickly as possible and then try to engage them directly with an offer of help, gift certificates, extended trials… whatever it takes to get them to talk to you as they hold the answers (actually they hold the problems, it’s up to you to uncover the answers). Thanks for sharing. Ash, great post and glad to see such a detailed post on flow analysis and conversion metrics. That being said, this is my favorite paragraph:

What I’ve found is that, in the end, users WILL encounter unanticipated problems, because you can only test so many desktop/browser configurations (until you can afford running all of them). The key is to be able to identify users that run into problems as quickly as possible and then try to engage them directly with an offer of help, gift certificates, extended trials… whatever it takes to get them to talk to you as they hold the answers (actually they hold the problems, it’s up to you to uncover the answers).

Thanks for sharing.

]]> By: Dan Martellhttp://www.ashmaurya.com/2009/12/a-first-look-at-some-metrics-numbers/comment-page-1/#comment-1038 Dan Martell Sat, 06 Feb 2010 05:48:00 +0000 http://www.ashmaurya.com/?p=378#comment-1038 Ash, great post and glad to see such a detailed post on flow analysis and conversion metrics. That being said, this is my favorite paragraph: What I’ve found is that, in the end, users WILL encounter unanticipated problems, because you can only test so many desktop/browser configurations (until you can afford running all of them). The key is to be able to identify users that run into problems as quickly as possible and then try to engage them directly with an offer of help, gift certificates, extended trials… whatever it takes to get them to talk to you as they hold the answers (actually they hold the problems, it’s up to you to uncover the answers). Thanks for sharing. Ash, great post and glad to see such a detailed post on flow analysis and conversion metrics. That being said, this is my favorite paragraph:

What I’ve found is that, in the end, users WILL encounter unanticipated problems, because you can only test so many desktop/browser configurations (until you can afford running all of them). The key is to be able to identify users that run into problems as quickly as possible and then try to engage them directly with an offer of help, gift certificates, extended trials… whatever it takes to get them to talk to you as they hold the answers (actually they hold the problems, it’s up to you to uncover the answers).

Thanks for sharing.

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